At Furniture World we are committed to your satisfaction first and foremost, and want to help you have the best possible shopping experience. If you are unsatisfied with your purchase, you can exchange it within 7 days of purchase. Refund items must be new and in unused condition and in their original packaging. Special order/non-stocked items are non refundable and cannot be exchanged. Bedding/mattresses are also non refundable and cannot be exchanged.

To exchange an item, please contact us at (601) 584-8494 or via email at [email protected].

Up to a 25% restocking fee may apply to returned items and are only accepted in the original packaging. 

Orders placed online for product that is in stock will generally be available for pickup or delivery within 24-48 hours. You will be notified when your order is available for pick-up/delivery. Orders for items that are not in stock generally take 1 to 4 weeks depending on the manufacturer.Return / Exchange Policy & Customer Satisfaction